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Thank you for shopping at Master Creation Shop. We are committed to delivering your order in a timely manner. Please read our shipping policy carefully before placing your order.
If you are a consumer located in the European Union (EU) or the United Kingdom (UK), you have certain statutory rights under applicable consumer protection laws. Nothing in this Shipping Policy affects your statutory rights.
Shipping costs are calculated in real-time based on your order weight and destination. The actual shipping fee will be displayed at checkout before you complete your purchase.
We offer the following shipping methods:
Estimated delivery time: 10-20 business days
Cost: Calculated at checkout based on package weight
Orders are processed within 1-2 business days after order confirmation. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional time for delivery during peak seasons.
Once your order has been shipped, you will receive an email with tracking information to the email address you provided. Please allow 24-48 hours for the tracking information to become available.
We offer worldwide shipping. No matter where you are located, we will do our best to get your order to you.
International orders may be subject to customs clearance procedures in the destination country. Please note that any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer.
For questions regarding customs clearance, please contact us at purchase@master-creation.com.
If your order is delayed due to events inside or outside of our control, we will notify you as soon as possible by email and provide you with a new estimated delivery date.
We currently have no shipping restrictions and ship to customers worldwide.
We use third-party shipping carriers (such as SF Express, DHL, and other international carriers) to deliver your orders. Once your package is handed over to the carrier, the delivery is subject to their terms and conditions.
If you have any questions about our Shipping Policy, please contact us:
Email: purchase@master-creation.com
Online contact form: https://shop.master-creation.com/contact
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