Return Policy | Master Creation Shop

RETURN POLICY

Last updated: February 16, 2026

Thank you for shopping at Master Creation Shop.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unused and in original packaging

Please note: We only accept returns for items that are defective or damaged. If you change your mind about a purchase, we unfortunately cannot accept returns.

Return Process

Before returning an item, you must contact us to obtain return authorization. Please do not send your purchase back without first contacting us.

To request a return authorization, please contact us at purchase@master-creation.com with:

  • Your order number
  • The item you wish to return
  • The reason for return
  • Photos showing the issue (if applicable)

Once your return is authorized, you will receive instructions on how and where to send your package.

What to Include in Your Return Package

When sending your return, please include in the package:

  • Your order number
  • Your contact email address

Items sent back without this information may cause delays in processing your return.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Important: If you are returning an item because it is defective or damaged, we will reimburse you for the return shipping cost upon confirmation of the issue. Please keep your shipping receipt as proof of the return postage cost.

Return Address

Please send your return package to:

Master Creation Inspired Limited
6/F, Bldg. A, No. 69 Jixiang 1st Rd
Longgang District
Shenzhen, G.D 518117
China

Processing Returns

Once we receive your return, we will inspect the item and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Return processing typically takes 7 business days from the date we receive your package. We will email you at purchase@master-creation.com once your return has been processed.

Restocking Fees

We do not charge any restocking fees for returns.

Contact Us

If you have any questions about our Return Policy, please contact us:

Email: purchase@master-creation.com

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