Product Name
SKU: XXX
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Thank you for shopping at Master Creation Shop.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
Please note: We only accept returns for items that are defective or damaged. If you change your mind about a purchase, we unfortunately cannot accept returns.
Before returning an item, you must contact us to obtain return authorization. Please do not send your purchase back without first contacting us.
To request a return authorization, please contact us at purchase@master-creation.com with:
Once your return is authorized, you will receive instructions on how and where to send your package.
When sending your return, please include in the package:
Items sent back without this information may cause delays in processing your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Important: If you are returning an item because it is defective or damaged, we will reimburse you for the return shipping cost upon confirmation of the issue. Please keep your shipping receipt as proof of the return postage cost.
Please send your return package to:
Once we receive your return, we will inspect the item and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Return processing typically takes 7 business days from the date we receive your package. We will email you at purchase@master-creation.com once your return has been processed.
We do not charge any restocking fees for returns.
If you have any questions about our Return Policy, please contact us:
Email: purchase@master-creation.com
SKU: XXX